soul77 Terms and Conditions

The following definitions apply throughout these terms and conditions:

• "Platform" refers to the soul77 website, its mobile version, and all services connected to it.
• "User" or "Member" refers to any person who is registered on soul77 and uses the platform.
• "Account" refers to the personal profile created through registration on soul77.
• "Bonus" refers to any promotional offer, cashback, or gift provided by soul77.
• "Transaction" refers to all financial activities related to deposits and withdrawals on the platform.

By accessing or using the soul77 platform, you acknowledge that you have read, understood, and agreed to comply with these terms and conditions in full.

The following eligibility criteria must be met to participate on the soul77 platform:

• You must be at least 21 years of age. Registration by minors on this platform is strictly prohibited.
• You must be legally entitled to participate in this type of gaming activity.
• All information provided in your account must be truthful, accurate, and complete.
• You may only hold one account. Creating multiple accounts is strictly prohibited.

3.1 Registration Process

To register on soul77, you must provide accurate personal information. Providing false information during registration will result in account termination and any deposited funds may be forfeited.

3.2 Login Security

It is your responsibility to keep your account username and password completely confidential. soul77 will never ask for your password via email or chat.

• Report any unauthorized access to your account to our support team immediately.
• Allowing third parties to use your account is strictly prohibited.
• You are personally responsible for all activities that occur on your account.

3.3 Account Suspension or Closure

soul77 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Detection of fraudulent or suspicious activity.
• Operating multiple accounts.
• Evidence of bonus abuse.

4.1 Deposit Terms

The following methods may be used to deposit funds on soul77: bKash, Nagad, Rocket, Upay, and bank transfer.

• Minimum deposit amount: ৳500.
• The deposit account must be registered in your own name.
• Deposits made through a third party are not permitted.
• All deposits will be processed in Bangladeshi Taka (BDT / ৳).

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally completed within 30 minutes to 3 hours.
• Withdrawals may only be made using the same method used for the deposit.
• The withdrawal process may be delayed if identity verification has not been completed.
• Withdrawals will be temporarily held if active bonus wagering requirements have not been met.

4.3 Anti-Money Laundering Policy

soul77 maintains a strict stance against money laundering. If any suspicious financial activity is identified, the relevant authorities will be notified and the associated account will be suspended.

5.1 Welcome Bonus

soul77 offers new members a 120% bonus on their first deposit, up to ৳10,000.

• Example: Deposit ৳1,000 and receive a ৳1,200 bonus, giving a total balance of ৳2,200.
• Example: Deposit ৳18,000 and receive the maximum bonus of ৳10,000, giving a total balance of ৳28,000.

5.2 Wagering Requirements

A 10x wagering requirement applies to all bonuses. This means the bonus amount must be wagered 10 times before a withdrawal can be requested.

5.3 General Bonus Rules

• Each member may benefit from each promotion only once.
• Bonus funds cannot be withdrawn directly — only after wagering has been completed.
• soul77 reserves the right to modify, suspend, or cancel any promotion.
• Attempting to obtain bonuses through fraudulent means will result in account closure.

By playing regularly on soul77, you can advance through VIP tiers and enjoy weekly cashback benefits:

• Bronze — weekly cashback up to 0.2%.
• Silver — weekly cashback up to 0.3%.
• Gold — weekly cashback up to 0.5%.
• Platinum — weekly cashback up to 0.6%.
• Diamond — weekly cashback up to 0.8%.

Advancement through VIP tiers depends on your consistent activity on the platform. soul77 reserves the right to modify the terms of VIP benefits.

7.1 Fair Play

soul77 ensures fair play across all gaming activities. All games displayed on our platform are operated using secure and transparent technology.

7.2 Prohibited Activities

The following activities are strictly prohibited on the soul77 platform:

• Playing games using any software, bots, or automated tools.
• Account sharing or allowing third parties to operate your account.
• Attempting to exploit the bonus system to gain profit through fraudulent means.
• Collusion or conspiratorial gaming activity.
• Exploiting technical errors to gain profit unethically.

7.3 Technical Errors

soul77 reserves the right to void any transactions or gaming results caused by technical errors or system malfunctions. In such circumstances, affected users will be refunded their original deposited amount.

soul77 is committed to protecting your personal information. We use SSL encryption and modern cybersecurity technology.

• Your personal information will be used solely for the purpose of operating the platform.
• Your information will not be sold to third parties.
• Information may be shared when required for fraud prevention or legal obligations.

For more details, please read our Privacy Policy.

soul77 places the highest importance on responsible gaming practices. Gaming is for entertainment — not as a source of income.

• You can set your own deposit and wagering limits.
• You may request to temporarily suspend your own account if needed.
• If problematic gaming behavior is identified, soul77 will take protective measures.
• This platform is for users aged 21 and above only.

For more information on responsible gaming, please visit our Responsible Gaming page.

soul77 will not accept any liability for the following:

• Loss caused by internet connection outages or technical problems.
• Account information being compromised due to the user's own negligence.
• Delays or failures by third-party payment gateways.
• Issues arising from legal restrictions in the user's location.

The platform is provided on an "as is" basis and soul77 endeavors to maintain service continuity, however uninterrupted service is not guaranteed.

If a dispute arises between soul77 and a member, the following process will be followed:

• First, contact us directly via 24/7 live chat or email.
• After receiving the complaint, soul77 will investigate within a reasonable timeframe.
• During the investigation period, soul77's decision will be considered final.
• In any dispute, soul77's transaction and account logs will be used as primary evidence.

soul77 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect as soon as they are published on this page.

• Members may be notified by email in the case of significant changes.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• You are advised to review this page regularly.

If you have any questions about these terms and conditions, please contact us:

• Get support in Bengali via 24/7 live chat.
• Email: [email protected]

Thank you for joining soul77. We are always ready to ensure you have a safe and enjoyable gaming experience.